Privacy & Cookie Policy

“Aisco” means Aisco Security and any subsidiary, affiliated or associated companies operating under the Aisco Security brand.

At Aisco Security we are committed to protecting your privacy and safeguarding the personal information entrusted to us. We comply with the requirements of the General Data Protection Regulation (GDPR), the Data Protection Act 2018 Ireland and all other applicable data protection laws.

We are dedicated to maintaining the highest standards of privacy security and transparency in the way we collect use store and process personal data. We strive to ensure that all personal information is handled lawfully fairly and securely while respecting the rights and freedoms of individuals.

Our commitment includes implementing appropriate technical and organisational measures to protect personal data against unauthorised access loss misuse disclosure alteration, or destruction. We regularly review our policies procedures and security practices to ensure continued compliance with legal and regulatory requirements and to maintain best practices in data protection.

If you have any questions regarding how Aisco Security processes your personal data please contact us using the details provided in this Privacy Policy.

Collection and Use of Information

Aisco Security collects and stores personal information that you provide through our website contact forms service enquiries employment applications and other communications with us. We may also collect limited technical information such as website usage data and server logs to help maintain the security and functionality of our website.

We use your information to provide and manage our security services respond to enquiries prepare quotations process payments communicate with you, and fulfil our contractual and legal obligations. Information you provide may also be used to update existing records we hold about you.

Where necessary we may share your information with trusted third party service providers who assist us in delivering our services. These providers are only permitted to use your information for the specific services they perform on our behalf and are required to maintain appropriate security and confidentiality measures.

We may use your contact details to provide important updates about our services respond to requests and where permitted by law inform you about relevant services or business developments. You may opt out of marketing communications at any time.

Aisco Security does not sell rent or trade your personal information to third parties. All personal data is processed securely and in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

Data Protection

Aisco Security is committed to protecting the security and confidentiality of your personal information. We implement appropriate technical and organisational measures to safeguard personal data against unauthorised access disclosure alteration loss or destruction in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

Where we engage trusted third party service providers to assist in delivering our services we ensure they are contractually required to maintain the security and confidentiality of your information use it only for the agreed purpose and comply with all applicable data protection requirements.

We may request proof of identity when necessary to protect your information and prevent unauthorised access. Telephone calls to and from Aisco Security may be recorded and monitored for training, quality assurance, security and fraud prevention purposes.

When you visit our website or contact us electronically, we may collect technical information such as your IP address and device information to help maintain website security prevent fraudulent activity and improve our services.

We will always make reasonable efforts to explain why personal information is required and where necessary, obtain your consent before processing it. By providing your information to Aisco Security you acknowledge that we may collect use and process your personal data for the purposes outlined in this Privacy Policy.

We are committed to ensuring that appropriate safeguards are in place whenever personal information is shared or transferred and will continue to take all reasonable steps to protect your privacy and personal data.

Disclosure of Information to Third Parties

Aisco Security does not sell, rent or trade your personal information to third parties. We will only share your information where necessary to provide our services fulfil contractual obligations comply with legal requirements or protect our legitimate business interests.

Your information may be shared with trusted third party service providers who assist us in delivering security services processing payments maintaining IT systems or supporting our business operations. These providers are required to protect your information and use it only for the purposes for which it was disclosed.

We may also disclose personal information where required by law or when requested by regulatory authorities, law enforcement agencies courts or other public bodies including the Private Security Authority the Data Protection Commission, and An Garda Síochána.

Any disclosure of personal information will be carried out in accordance with applicable data protection laws and only to the extent necessary for the relevant purpose.

Amendment and Retention of Information

Aisco Security aims to keep personal information accurate and up to date. If your contact details or personal information change, please notify us using the contact details provided in this Privacy Policy so that we can update our records accordingly.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected comply with legal and regulatory obligations resolve disputes and enforce our agreements. Certain records may be retained for a minimum period required by law which is typically up to six years although longer retention periods may apply where required by legislation regulatory requirements or legitimate business needs.

When personal information is no longer required it will be securely deleted destroyed or anonymised in accordance with our data retention procedures.

Data Access Requests

Under the General Data Protection Regulation (GDPR) you have the right to request access to the personal data that Aisco Security holds about you.

Requests should be submitted in writing to Aisco Security using the contact details provided in this Privacy Policy. To help us process your request efficiently please provide as much detail as possible regarding the information you are seeking.

To protect the privacy and security of personal data, we may request proof of identity before responding to a request. We will not disclose personal information to third parties unless we are satisfied that they are authorised to act on behalf of the individual concerned or where disclosure is required by law.

Aisco Security will respond to all valid data access requests in accordance with applicable data protection legislation and within the timeframes prescribed by law.

Your Communication Preferences

Aisco Security respects your preferences regarding how we communicate with you. You may choose to receive information about our services updates and business communications or opt out of receiving marketing communications at any time.

If you wish to change your communication preferences or withdraw your consent to receive promotional information, please contact Aisco Security using the contact details provided in this Privacy Policy. We will process your request promptly and in accordance with applicable data protection laws.

Changes to This Policy

Aisco Security may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements or regulatory obligations. Any updates will be published on our website and, where appropriate communicated through other relevant channels. We encourage you to review this Privacy Policy periodically to stay informed about how we collect use and protect your personal information.

Privacy Enquiries

Aisco Security welcomes any questions comments or concerns regarding this Privacy Policy or the way we process your personal information.

If you would like further information wish to exercise your data protection rights or have a privacy related enquiry please contact us using the contact details provided on our website or within this Privacy Policy.

We are committed to addressing all enquiries promptly and in accordance with applicable data protection laws.

Cookies

Aisco Security uses cookies and similar technologies to help improve your experience when visiting our website. Cookies allow us to understand how visitors use our website remember preferences enhance website functionality and provide a more personalised browsing experience.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help websites function efficiently and provide useful information to website owners about how visitors interact with their site.

Some cookies are known as session cookies which are temporary and automatically expire when you close your browser. These cookies help ensure the website operates correctly during your visit.

Other cookies are known as persistent cookies which remain on your device for a specified period or until you delete them. These cookies help us remember your preferences recognise returning visitors and improve the overall user experience.

We use cookies for purposes such as:

Ensuring website functionality and security.

Remembering user preferences and settings.

Analysing website traffic and performance.

Improving website content and user experience.

Supporting website administration and maintenance.

You can control or disable cookies through your browser settings at any time. However restricting certain cookies may affect the functionality and performance of our website.

How We Use Cookies

Aisco Security uses cookies to improve your experience when visiting our website enhance functionality and help us understand how our website is used. Cookies enable certain website features to operate effectively and assist us in maintaining and improving our online services.

The cookies used on our website do not store sensitive personal information such as payment card details.

Strictly Necessary Cookies

These cookies are essential for the operation of our website and enable core functions such as security accessibility and navigation. Without these cookies certain parts of the website may not function correctly.

Performance and Analytics Cookies

These cookies collect anonymous information about how visitors use our website including which pages are visited most often and whether any errors occur. This information helps us improve website performance usability and content.

Functional Cookies

Functional cookies remember your preferences and choices such as language settings or other personalised options helping to provide a more convenient and tailored browsing experience.

Targeting and Advertising Cookies

Where applicable these cookies may be used to provide relevant content promotions or advertisements based on your interests and interactions with our website. Any information collected for these purposes is used responsibly and in accordance with applicable data protection laws.

By continuing to use our website, you consent to the use of cookies in accordance with this Cookie Policy. You may manage or disable cookies at any time through your browser settings.

Managing Your Cookie Preferences

You can control, restrict or disable cookies through your web browser settings at any time. Most browsers allow you to manage cookie preferences including blocking certain cookies or deleting cookies that have already been stored on your device.

Please note that disabling or restricting cookies may affect the functionality and performance of certain areas of our website and could limit your ability to access some features or services.

For information on how to manage cookies please refer to your browser’s help section or settings menu. Instructions are available for most major web browsers and mobile devices allowing you to customise your cookie preferences according to your requirements.

How to Accept or Manage Cookies

Most web browsers allow you to control and manage cookies through their settings. To enable or manage cookies follow these general steps:

Open your web browser.

Select Settings, Preferences, or Options from the browser menu.

Navigate to the Privacy, Security, or Cookies section.

Choose your preferred cookie settings such as allowing blocking, or restricting cookies.

Save your changes and restart your browser if required.

You can also delete cookies that have already been stored on your device through your browser settings.

Please note that disabling or restricting cookies may affect the functionality of certain features on our website and may limit your browsing experience.

For further assistance, please consult your browser’s help section or support documentation.

How to Accept or Manage Cookies

You can delete cookies that have been stored on your device at any time through your web browser settings. Most modern browsers provide tools that allow you to view manage and remove cookies either individually or all at once.

To delete cookies, follow these general steps:

Open your web browser.

Access the Settings, Preferences, or Options menu.

Navigate to the Privacy, Security, or Cookies and Site Data section.

Locate the option to manage browsing data cookies or stored website information.

Review the list of stored cookies and website data.

Select individual cookies you wish to remove or choose the option to delete all cookies.

Confirm your selection and complete the deletion process.

Restart your browser if required for the changes to take effect.

Deleting cookies may remove stored preferences, login details, website settings and other customised features that improve your browsing experience. As a result, some parts of the Aisco Security website may not function correctly until new cookies are created during future visits.

If you use multiple devices or browsers you may need to repeat this process on each device and browser separately.

The exact method for deleting cookies varies depending on the browser and device you use. For detailed instructions, please consult the help documentation, support pages, or settings menu provided by your browser manufacturer. Most major browsers including Google Chrome Mozilla Firefox Microsoft Edge, Safari and Opera provide comprehensive guidance on managing and deleting cookies.

If you choose to delete or disable cookies certain website features services or personalised settings may become unavailable or operate with reduced functionality. However you will generally still be able to access and browse most areas of the Aisco Security website.

Privacy Statement

Aisco Security is committed to protecting and respecting your privacy. This Privacy Statement explains how we collect use store and protect your personal information and sets out the basis on which any personal data we collect from you, or that you provide to us will be processed.

Aisco Security processes personal data in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 2018, and other applicable data protection legislation. We are committed to ensuring that your personal information is handled lawfully fairly transparently and securely.

Contact Details

If you have any questions comments or requests relating to your personal data or this Privacy Statement please contact us:

Aisco Security
Unit 1 Airside Boeing Avenue
Airport Business Park
Waterford
Ireland

Telephone: 051 364 009
Telephone: 051 364 093

Email: [Insert Company Email Address]

Data We Collect and Process

Aisco Security may collect and process personal information necessary for the provision of our services and the operation of our business.

Information You Provide to Us

This includes information you provide when contacting us requesting a quotation engaging our services completing forms submitting applications or communicating with us by telephone email or other means.

The information collected may include:

Full name

Address

Email address

Telephone number

Company details

Payment and billing information

Identification documents

Employment information

Photographs where required

CCTV or security-related information where applicable

Information We Collect from Other Sources

Where appropriate and lawful we may obtain personal information from third parties including:

Public records and registers

Regulatory and government authorities

Business partners

Service providers

Professional advisers

Clients and contractors

Recruitment agencies

You are not legally required to provide personal information to us. However if you choose not to provide certain information we may be unable to provide the services you have requested or fulfil our contractual obligations.

Why We Process Your Data

Aisco Security processes personal data for the following purposes:

To provide security services and fulfil contractual obligations.

To respond to enquiries and requests.

To prepare quotations and service proposals.

To manage customer and business relationships.

To comply with legal and regulatory obligations.

To protect people, property and assets.

To manage recruitment and employment processes.

To improve our services and business operations.

To investigate incidents, complaints, and security matters.

To communicate important service updates and business information.

We process personal data where:

You have provided your consent.

Processing is necessary for the performance of a contract.

Processing is required to comply with legal obligations.

Processing is necessary to protect vital interests.

Processing is necessary for our legitimate business interests provided those interests do not override your rights and freedoms.

Aisco Security is committed to ensuring that all personal information is processed securely and only for legitimate business purposes in accordance with applicable data protection laws.

How We Use Your Data

Aisco Security collects and processes personal data to:

Provide the security services and support you request from us.

Manage contracts quotations and service enquiries.

Comply with legal regulatory and licensing obligations.

Communicate important information regarding our services.

Notify you of changes to our services or business operations.

Monitor, review, and improve the quality of our services.

Manage customer relationships and respond to enquiries.

Support recruitment, employment, and business administration activities.

Protect people, property and assets through our security operations.

Inform you about relevant services promotions or business updates where permitted by law.

Who We Share Your Data With

Aisco Security may share your personal information with trusted third parties where necessary to provide our services or comply with legal obligations. These may include:

Clients and customers.

Approved subcontractors and service providers.

Professional advisers including accountants auditors and legal advisers.

Insurance providers.

IT service providers and cloud hosting providers.

Regulatory authorities and law enforcement agencies.

Government bodies where required by law.

All third parties who process personal data on our behalf are required to implement appropriate security measures and process information only for authorised purposes.

We may also disclose personal information where required by law court order regulatory obligation or in connection with the sale transfer or restructuring of our business.

Data Security

Aisco Security takes data security seriously and implements appropriate technical and organisational measures to protect personal information against unauthorised access loss misuse disclosure alteration or destruction.

Our security measures include access controls secure storage systems staff training, confidentiality obligations cybersecurity controls and regular reviews of our data protection procedures.

While we take all reasonable precautions to protect personal information no method of transmission over the internet can be guaranteed to be completely secure.

Data Retention

Aisco Security retains personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal regulatory and contractual obligations.

In most cases, records may be retained for a minimum period of six years; however longer retention periods may apply where required by law regulatory requirements insurance obligations or legitimate business purposes.

When personal data is no longer required it will be securely deleted destroyed or anonymised.

Marketing Communications

Where permitted by law, Aisco Security may contact you by telephone, email, post, or other communication methods regarding our services company updates and information that may be relevant to you.

You may opt out of receiving marketing communications at any time by contacting us using the details provided in this Privacy Policy.

Where We Store Your Information

Personal information may be stored in both physical and electronic formats.

Physical records are securely stored at our business premises and authorised storage facilities. Electronic records are stored on secure computer systems servers and approved cloud based platforms.

Where personal information is transferred outside the European Economic Area (EEA), Aisco Security will ensure that appropriate safeguards are implemented in accordance with GDPR requirements to protect your personal data.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

Request access to your personal data.

Request correction of inaccurate or incomplete information.

Request the deletion of your personal data where applicable.

Request restriction of processing.

Object to certain types of processing.

Request a copy of your personal data in a portable format.

Withdraw consent where processing is based on consent.

Lodge a complaint with the Data Protection Commission.

To exercise any of these rights please contact Aisco Security using the contact details provided in this Privacy Policy. We may request proof of identity before processing your request.

Updates to This Privacy Statement

Aisco Security may update this Privacy Statement from time to time to reflect changes in legislation regulatory requirements business operations or data processing practices.

Any updated version will be published on our website and will take effect from the date of publication. We encourage you to review this Privacy Statement periodically to remain informed about how we protect your personal information.